Refund policy
We do our best to check all of our products and make sure that they are top quality. From time to time, a product will slip past us with a flaw. In the case that one of our items arrives to you damaged or defective, we will readily accept returns free of charge. A photo will be required to show us the defective product, and we must be contacted within a week of delivery. We will replace the item or offer a refund if no replacement can be made.
With the exception of items damaged during shipping (terms outlined above), all sales are final, no refunds.
To begin the process, email us at emilypavacicstudio@gmail.com to let us know that you have a damaged item. Please attach photos of the damaged item.
Thank you for shopping small and supporting our small business! We so appreciate your support.