Mini Snowflakes- Virtual Embroidery Workshop- Sat. 2/24 11am-12:30pm

Due to being a small shop creating handmade goods, please allow 1-3 weeks turnaround for domestic orders. International shipping rates and transit duration are subject to higher shipping rates with more lead time, pending destination and potential custom entrance delays. All orders are shipped via USPS Priority or Priority Express. Please note that we do our best to get your order to you as quickly as we possibly can.

Please note: estimated delivery time is based from the day the order ships, not always the day it is placed.

Unfortunately, we can't hand-deliver every single package, so any delays with the USPS due to weather, holidays, or anything else are out of our control. You will receive an email notification as soon as your package is in on the way!

Refund Policy

We do our best to check all of our products and make sure that they are top quality. From time to time, a product will slip past us with a flaw. In the case that one of our items arrives to you damaged or defective, we will readily accept returns free of charge. A photo will be required to show us the defective product, and we must be contacted within a week of delivery. We will replace the item or offer a refund if no replacement can be made.

With the exception of items damaged during shipping (terms outlined above), all sales are final, no refunds. 

To begin the process, email us at emilypavacicstudio@gmail.com to let us know that you have a damaged item.

Thank you for shopping small and supporting our small business! We so appreciate your support. 

To keep your artwork safe and looking brand-new for years to come, please try to keep it out of direct sunlight and away from extreme humidity!